Dispatcher, Security
Place Ville Marie
Place Ville Marie

Ivanhoé Cambridge is one of the ten largest real estate companies in the world, with over $30 billion of assets in the shopping centre, office, and multi-residential buildings in 20 countries as at December 31, 2011.
Headquartered in Montréal, Québec, Ivanhoé Cambridge is the real estate subsidiary of the Caisse de dépôt et placement du Québec, one of Canada's leading institutional fund managers.


Specific accountabilities:


The Security Dispatcher will be responsible for treating and operating security-related and fire prevention systems within the framework of the operations of Place Ville-Marie in accordance with established procedures.


  • Monitor alarms for various systems; assign the required resources in response to alarms; answer internal and external calls; coordinate emergency operations with various stakeholders, as required;
  • Address all queries related to security and fire prevention and coordinate the required resources, in keeping with applicable guidelines and procedures;
  • Operate the various emergency and surveillance systems used by the property. Monitor systems and facilities available to and overseen by him or her; ensure that operations, supply activities and repairs are carried out effectively in conjunction with the corresponding providers;
  • Ensure established radiocommunications procedures and protocols are met. Administer and update various documents provided to the security department;
  • Oversee permits for hot work and service interruptions in the fire prevention.


Key requirements

  • Possess an attestation of collegial studies (AEC) in industrial/commercial safety or equivalent or higher level of education;
  • Possess an agent licence in the category electronic security systems issued by the Bureau of Private Security of Québec or meet all necessary requirements to obtaining it;
  • Must be able to obtain the appropriate clearance level from the Canadian Federal Government;
  • At least 16 hours of training in fire prevention;
  • One year of experience in a supervisory capacity or two years of experience as a security guard in a similar environment;
  • Excellent written and spoken French; working knowledge of spoken English;
  • Solid negotiating, analytical, integrative, leadership and organizational skills; self-sufficient, resourceful, disciplined, people-oriented and dynamic;
  • Ability to work under intense pressure and manage several tasks at once.

 * Working schedule: 40 hours/week, day and night rotation. On duty a weekend on 2.


If you are interested by this challenge, please submit your resume.


A professional and appealing environment!

Ivanhoé Cambridge has been recognized as one of the 100 Best Employers in Canada. We value the importance of human resources, which is why we provide a stimulating professional environment where integrity and respect, the drive to outperform, service excellence, teamwork and innovation are highly valued.