Security, Supervisor (evening)
Centre CDP Capital

Ivanhoé Cambridge is one of the ten largest real estate companies in the world, with over $30 billion of assets in the shopping centre, office, and multi-residential buildings in 20 countries as at December 31, 2011.
Headquartered in Montréal, Québec, Ivanhoé Cambridge is the real estate subsidiary of the Caisse de dépôt et placement du Québec, one of Canada's leading institutional fund managers.


Specific accountabilities:




The incumbent will be responsible for supporting the Security Coordinator in all security-related activities at the Centre CDP Capital. During evening activities or events held in the building,
the incumbent makes sure that all security measures are in place and monitored in accordance with established procedures
  • In collaboration with the Security Coordinator, analyze, monitor and strictly control the quality of service of the activities under your supervision;
  • As required, assist the Security Coordinator and the Operations Centre dispatcher when there is a major incident or event, make decisions when risks arise, and inform your managers without delay;
  • Assist the Security Coordinator in planning VIP events and other activities held in the building;
  • Assist your manager in managing and operating the camera surveillance systems, the access control and patrol monitoring systems, the fire alarm systems, and any other pertinent equipment;
  • Keep security agents informed so they can perform their duties in keeping with the instructions and orders of their immediate supervisor;
  • Develop and maintain an archiving system for security reports and lost and found items;
  • Draft and track intervention reports. As required, guide resources during an intervention;
  • Make sure that established procedures are observed during security operations and that the security code and radio protocol are applied;
  • Assist the Assistant Security Coordinator in maintaining an inventory control and equipment tracking system (keys, kits, patrols, lost and found, security equipment, etc.);
  • Assist the Assistant Security Coordinator in administering the access card validation and production process as per established standards;
  • Initiate service calls (as regards the security management software) and emergency measures, and compile the information received by the various employees;
  • Communicate and maintain partnership relations with the other building services such as maintenance, HVAC, customer service, tenant contact, etc.;
  • Ensure that the agents’ schedule is observed and fill in for absent agents;
  • Assist the Security Coordinator in managing the fire prevention system and hot work permits and follow up during and after the work;
  • In collaboration with the Security Coordinator, manage the patrol monitoring system and emergency equipment inspections;
  • In collaboration with the Security Coordinator, manage the WHMIS system;
  • Fill in for the Assistant Security Coordinator or Customer Service Agent in the event of absence;
  • Carry out all other related tasks requested by your immediate supervisor or required as part of your duties;
  • Be on call as per the established rotation.


Key requirements

  • Have or be working toward an Attestation of Collegial Studies in industrial and commercial security or any equivalent or more advanced training;
  • Minimum of three years’ relevant supervisory experience as a contract officer, contract manager or security department manager;
  • Team spirit and strong motivation for continuous quality improvements;
  • In-depth knowledge of security equipment and systems;
  • Demonstrated ability to work in a computerized environment;
  • Proficiency in oral and written French;
  • Conversational ability in everyday English;
  • Good negotiator, analytical skills, judgment and leadership;
  • Holder of a valid first aid or first responder certificate (an asset);
  • Strong interpersonal and organizational skills; energetic and self-reliant.


If you are interested by this challenge, please submit your resume.


A professional and appealing environment!  

Ivanhoé Cambridge has been recognized as one of the 100 Best Employers in Canada. We value the importance of human resources, which is why we provide a stimulating
professional environment where integrity and respect, the drive to outperform, service excellence, teamwork and innovation are highly valued.