Director, Tenant Coordination, New Developments
Design and Construction

Ivanhoé Cambridge is a world-class real estate company that leverages its high-level expertise in all aspects of real estate. With assets totalling more than $35 billion, we can be found in 20 countries around the world.  We have over 1700 employees, and are headquartered in Montreal with offices in Toronto, Calgary, Vancouver, Paris, Madrid, Luxembourg and Shanghai.  Recognized as one of Canada’s Top 100 Employers, this is the place to advance your career. 

Specific accountabilities:
Based in Toronto, the Director, Tenant Coordination, New Development will enhance an already-strong Toronto based Design & Construction, Tenant Coordination group who support development of company projects nationally. Major initial responsibilities will include support for front-end of all Tenant Coordination activities for the New development Business Unit (ground up Development).
The incumbent will provide oversight and management for Tenant coordination services of major new out-of-the-ground projects, and redevelopment of existing portfolio projects in Canada leading and facilitating many aspects of the development and all parts of the construction process for significant Retail, office, and mixed use and special use projects.   


Responsibilities will include hands-on leadership of all Tenant Coordination activities for all New Developments in Canada, including pre-feasibility, feasibility, pre-development,  strong, closely coordinate support to leasing executives (for lease negotiations, lease plans/cost revisions, assisting in monitor, costing and all changes to draft lease revisions/exhibits.               


General responsibilities:
  • Manage, lead, motivate, and direct the tenant coordination (design, and construction phases) of all the projects assigned;
  • Assume Profit and loss responsibility for tenant coordination activities, including projects in development or pre-development stages;
  • Provide inputs to the origination of all development and construction at the conceptual stages for each project;
  • Provide input to potential building sites from both a development and tenant construction point of view;
  • Maintain an absolute quality image for all tenant related work for the development;
  • Serve as a key member of senior management of the department, interfacing “hand in hand” with the Leasing, and closely with Development executives, Design and construction, Marketing and Property Management, Chief Financial Officers, Controllers and others. 
Responsibilities Specifically Relating To Development: 
  • Help create tenant design and construction concepts and implement them through others, including, but not limited to: architects, engineers, contractors, tenant fit up designers, subcontractors, governmental agencies, etc;
  • Assist and participate in the origination and acquisition of real estate development opportunities in pre-feasibility/feasibility stages;
  • Provide input to Development group, and D&C central services group into the conceptual stages of each project with direct implementation responsibility for all of the tenant coordination and associated - project management and construction activities;
  • Provide major input and support to leasing group in all negotiations and in preparation of all leasing documentation for tenants in concert with appropriate legal, financial and technical staffs and consultants;
  • Conceive, implement and control the budgeting and forecasting process for each project with close monitoring of financial results. Assures total profit and loss accountability for the projects in terms of quality, budget, timeliness and profitability;
  • Assist, manage, coordinate and/or monitor project activities related to leasing, tenant fit out planning, all associated budgeting, and schedules for all tenant work on New Development;
  • Initiate and direct those strategies to assure the build out of each project in relationship to their schedules and budgets.
Responsibilities Specifically Relating To Construction:
  • Direct responsibility for all tenant construction on New Development projects, monitoring aspects, their preparation, planning of their work scopes;
    • Input, review and approve preliminary and final design for all tenant work;
  • Direct and negotiate contracts with design consultants and general contractors;
    • Assist in identifying and selecting design consultants, and general contractors;
    • Review standards for the selection and supervision of all contractors. Review and monitor their plans and specifications adhering to all standards;
  • Maintain all liaisons with all tenants and their architects, engineers and contractors;
  • Monitor, oversee, and recommend approval of the purchasing and coordinating of major items of landlord work related to tenant lease requirements;
  • Review and approve all tenant’s plans and specifications for each project assigned;
  • Oversee the preparation of estimate and budgets and forecasting of all work to be performed by tenant coordination group to leasing, continuously update estimates to support VP’s of leasing and other leasing executives, and associated managers;
  • Monitor the project team(s) adherence to company’s/departmental control policies/procedure/systems in relationship to:
    • Preliminary cost estimates and budgets;
    • Final costs estimate;
    • Budget and schedule variances;
    • Strict adherence to scope of negotiated leases;
    • Subcontractor draws and change orders;
    • Tenant finish costs;
    • Tenant related draws;
    • Accounts payable;
    • Subcontractor retention, insurance, lien waivers, closeout documentation.
  • Oversee strategies, policies, programs, budgets and schedules for the construction plan for each tenant project;
  • Review and approve all draw requests, Invoices for the project;
  • Coordinate the construction process with those associates in base building Design & Construction, marketing, leasing, and operational management, prior to and during occupancy stages.       
Key requirements 
  • A minimum of an undergraduate degree in one of the Engineering or Construction Sciences, administrative or legal background with a desired preference for a Masters in Construction Management, other advanced degree, or an MBA - although not required;
  • 15-20 years of ever-expanding and significant achievement as a successful developer/constructor, preferably of office, retail, and/or mixed-use projects. Background should emphasize tenant coordination planning, feasibility, economic implications, design and construction, (and if possible, a sense for finance, origination and marketing). Preferably, he/she will have been associated, for at least 5 years, with a major national/international real estate developer and/or constructor;
  • Strong people management skills;
  • Previous accountability for “profit and loss” for tenant coordination works, especially in large-scale, retail, office, or mixed-use commercial developments;
  • A “no-nonsense”, “no-excuses doer”, with a commitment to excellence” and “getting the job done”;
  • Outstanding analytical skills with the ability to identify and solve problems quickly;
  • Demonstrates a quality attitude in everything he/she does, and will never compromise their integrity in order to achieve results;
  • A team player who adheres to the philosophy of sharing in organizational relationships and is committed to their own success and that of the company, colleagues and associates;
  • A “crisp” decision maker. He/she will be pragmatic and understand the issues. Will be prudent, thoughtful and analytical, and not a “hip shooter”;
  • Flexible and adaptable to all situations with special ability to handle stress, deal with ambiguity, uncertainty and perform under pressure while maintaining a high level of tolerance and resiliency to frustration;
  • Ability to manage their time and efforts effectively and to direct multiple projects on a concurrent basis;
  • Entrepreneurial instincts in their approach to the development, construction,, tenant coordination, marketing and business process;
  • Highly precise, detailed and extremely self organized;
  • Solid communication skills (verbal and written). Will be personable and outgoing in work relationships, both externally and internally. The individual will be frank and candid in all business relationships;
  • A strong negotiator and effective persuader;
  • Bilingualism (French) is an asset;
  • Regular travel to projects throughout Canada and occasionally to other countries. 
If you are interested by this challenge, please submit your resume.
What’s in it for you?


Ivanhoé Cambridge offers its employees a competitive benefit package, along with an attractive pension plan. Committed to our employees’ health and wellbeing, we have numerous programs that allow our employees to juggle both work and home life such as TGIF days, flexible working hours, family care days, as well as chartable give and take days.  Dedicated to our employee’s career and professional growth we offer exciting opportunities for career advancement both in Canada and abroad backed by a multi faceted learning and development program including tuition reimbursement. Ivanhoé Cambridge: a world of possibility.